F Hotel Jakarta

F Hotel Jakarta Managed by Bencoolen International is looking for:

Front Desk Supervisor (Male)

Requirements:

• Maximum 38 years old.
• Candidates Must possess at least Diploma in Hospitality/Tourism/Hotel Management/equivalent.
• Requirements language (s) : Bahasa Indonesia , English.
• At least 2 years of working experience in relevant position.
• Excellent written and verbal communication, interpersonal and leadership qualities.
• Strong guest service orientation and training skills background preferred.
• Maintains professional and pleasant body language at all times.
• Excellent team leading skills and team management skills.
• Qualifications not appropriate will not be processed.

Responsibilities:

• Consistently offers professional, engaging and friendly service.
• Ensure that all Front Office colleagues are familiar and updated with hotel’s product and services.
• Establishes a rapport with guests and maintains good customer relationship.
• Works in full cooperation with other departments to make sure the guest is of the utmost priority.
• To ensure the safe running of the hotel.
• Reviews the arrival report and VIP’s to ensure all special requirements are met or exceeded.
• Suggesting and attending regular training on updated topics and respective skill set as required by the team.
• Communicate and liaise effectively with other leaders in the department and hotel.
• Achieves and creates an environment that allows colleagues to achieve job fulfillment and clear growth path for career development with Fairmont Hotels and Resorts.
• Execute all tasks related to financial activities adhering to the laid down policy and procedures and ensuring accuracy in maintaining the records.
• Maximize our brand by promoting our up sell program.

Front Desk Agent (Male)

Requirements:

• Maximum 30 years old, good looking.
• Candidates must possess at least Diploma in Hospitality/Tourism/Hotel Management/equivalent.
• Requirements language (s): Bahasa Indonesia , English.
• At least 1 years of working experience in relevant position.
• Qualifications not appropriate will not be processed.

Job Description:

• Handling, resolve and accomodate all the guests and customer complaints for all problems.
• Exploit to realize of the guest special request.
• Register guests and assigns rooms. Accommodates special requests whenever possible.
• etc.

Send your update Curriculum Vitae to:

HR Department
F House Building, Jalan Panglima Polim Raya No. 27, Melawai, Kebayoran Baru Jakarta Selatan – 12160
Email: apriza@mfi-sinvest.co.id