IZE Seminyak is looking for an energetic individual with highly motivated to work in Hospitality Management.
We’re looking for:
1. Front Office Manager.
- Train, supervise and support office staff, including receptionists, and agents.
- Schedule shifts.
- Ensure timely and accurate customer service.
- Handle complaints and specific customers requests.
- Troubleshoot emergencies.
- Monitor stock and order office supplies.
- Ensure proper mail distribution.
- Prepare and monitor front office budget.
- Keep updated records of office expenses and costs.
- Online reputation reviews.
- Ensure company’s policies and security requirements are met.
- Proven work experience as a Front desk manager or Reception manager.
- Hands on experience with office machines.
- Thorough knowledge of customer service, office management and basic bookkeeping procedures.
- Proficiency in English (oral and written).
- Solid knowledge of MS Office, particularly Excel and Word.
- Excellent communication and people skills.
- Good organizational and multitasking abilities.
- Problem-solving skills.
- Diploma Or Bachelor degree and additional certification is a plus.
- Can speak other language is a plus.
2. Apprentice Guest Assistant.
- To maintain the reception.
- Responsible for maintaining a comfortable atmosphere in the public areas by controlling and monitoring heating, lighting, music/tv.
- Deal with any guest queries/complaints in a polite and friendly manner ensuring guest satisfaction.
- All complaints, comments, special requests and other business are to be recorded in the daily handover log.
- To ensure that handover procedures are followed by reading/writing the handover log daily and ensuring appropriate actions are taken to resolve any outstanding issues.
- To ensure that all guest lost properties are correctly reported/logged.
- Customer Service/Communication Skills.
- Being able to problem solve with a customer.
- Fluent in English.
- 1 year experienced.
- Preferably Male.
Please send your Curriculum Vitae to:
Sorry, this vacancy is closed.
with subject Name_Position
» Hotel IZE Seminyak
Jalan Kayu Aya, No. 68, Seminyak, Bali 80361