A Front Office All-Rounder is a hybrid role that combines guest services task (check-in/check-out, reservations, concierge) with multitasking duties like housekeeping, property maintenance checks, and handling F&B orders to ensure a seamless guest experience
Role Overview
-Position: Front Office All-Rounder (Hybrid Role)
-Experience: Minimum 2 years in a similar position
-Availability: Immediate start required
-Location: Hotel Winotosastro Garden, Mantrijeron, Yogyakarta
Core Responsibilities
-Guest Services: Check-ins, check-outs, payment processing, and complaint resolution.
-Reservations & OTAs: Managing bookings via phone, email, Booking.com, Agoda, Traveloka, and Tiket.com.
-Cross-Department Duties: Coordinating F&B orders and room maintenance requests.
-Housekeeping & QC: Spot-cleaning public areas and performing thorough room readiness inspections.
-Administrative: Daily reporting, auditing room statuses, and reconciling cashier floats.
Requirements
-Traits: Detail-oriented, service-oriented, proactive, and efficient.
-Skills: Multitasking, Property Management System (PMS) knowledge, and strong communication.
-Flexibility: Open to rotating shifts (mornings, nights, weekends, and holidays).
You can apply via email, physical drop-off, or a walk-in interview:
Email: hotelbali@winotosastro.com
Address: Jl. Sartono No.MJ 3/825, Mantrijeron, Kota Yogyakarta,
Walk-In Interviews: Monday to Friday, 09:00 – 14:00 (Bring CV, ID card, and supporting documents)
