Seed Resort Rote Kupang

EXPIRED — This post seems to be older than 2 years. It might be outdated.

Seed Resort, a luxury beachfront resort in Rote is looking for a talented and passionate Candidates as a:

Receptionist

Requirements:

  • Required language (s): Indonesian, English.
  • At least 3 Year (s) of working experience in related fields is required for this position.
  • Required Skill (s): Microsoft Office.

Work Activities:

  • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
  • Secure payment, verifying and adjusting billing as needed
  • Provide guests with room and hotel information, directions, amenities, in-house activities and local interests
  • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
  • Complete cashier and closing reports, counting the bank at the end of each shift securely
  • Accept and record wake-up calls, delivering to the right department
  • Communicate any emergency, lost item or theft to proper security staff and/or authorities
  • Deal with enquiries and room reservations made on the telephone, online or by email.
  • Greet guests on arrival at the hotel
  • Make a good first impression – a warm welcome and pleasant atmosphere in the reception area can help to get guests’ stay off to the best start.
  • Keep accurate records of which guests have arrived at, or left, the hotel.
  • Provide additional services for the convenience of guests, such as ordering newspaper, transportation, storing valuables and taking messages.
  • Prepare customer’s account upon departure.
  • Assist guest with any request and or complain they might have.

Personal Qualities and Skills

As a hotel receptionist, you’ll need to have:

  • Clear speech.
  • Polite manner.
  • High standard of personal presentation.
  • Excellent verbal and written communication skills in English and Indonesian.
  • Good telephone manner.
  • Customer service skills, patience and tact.
  • Ability to be calm and well organised, even when working under pressure.
  • Ability to handle cash, credit/debit cards and foreign currency.
  • Some secretarial and keyboard skills
  • Need to be accurate and should pay attention to detail.
  • Ability to operate standard office equipment such as photocopiers.
  • Great team work
  • Attention to detail
  • Proactive and always looking for things to do.

Please kindly send your Curriculum Vitae and Photograph to:

Sorry, this vacancy is closed.

SEED Resort, Corporate Office
Jalan Bucu No.33, Kerobokan, Badung, Bali

EXPIRED — This post seems to be older than 2 years. It might be outdated.