Housekeeping Staff :
Memorable experiences for our Guests and Colleagues is the essence of being a Leader with ISORAS Cikarang. As a Housekeeping Staff your attention to detail will show the Housekeeping team that you are committed to providing luxury guest experiences.
Summary of Responsibilities:
Essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Lead and supervise the day-to-day operation of the department to ensure service standards are followed
Handle Guest concerns and react quickly, logging and notifying the proper areas
Actively participate in daily briefing, daily warm up and department meetings
Ensure Room Attendants are informed daily about priorities in their section
Follow departmental policies and procedures
Report necessary maintenance items
Follow all safety and sanitation policies
Other duties as assigned
Qualifications:
Proficient in English (verbal & written) essential
Japanese Speaker preferred
Minimum 2 years experience in a supervisory capacity in a hotel Housekeeping environment
Proven training skills
Experience with Hotel Property Management System
Proactive with a meticulous eye for detail
Strong organizational, supervisory and communication skills
Able to convey information and ideas clearly
Ability to evaluate and select among alternative courses of action quickly and accurately
Work well in stressful, high-pressure situations
Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision
Able to work in shift
Attach tour KTP in the application letter